Gift Vouchers

Whether its a birthday, anniversary, Christmas present or just a way of saying thank you, Explore Highland’s gift vouchers always go down well.

Gift Voucher

What can your Gift Vouchers be used for?

Explore Highland gift vouchers can be redeemed as a cash value towards any activity we provide including canoeing, kayaking or stand up paddling trips. Explore Highland also offer them as part or full payment against a specific course(s), a guided adventure or equipment hire to take on a self guiding Scottish paddling adventure.

What do you receive when purchasing a Gift Voucher?

On purchasing, a gift voucher and colourful envelope will be posted out to the purchaser. The reverse of our Gift Vouchers has space where we highlight the specific gift. Redemption/booking instructions as well as gift voucher reference number and validity are also highlighted. We include a business card which has our contact details highlighted and a copy of our latest course/adventure flyer within the envelope too so they can find out more about us and their gift.

How long is your Gift Vouchers valid for?

All Explore Highland Gift Vouchers are valid for 12 months from the date purchased, unless otherwise agreed in writing prior to expiry date. Should a booked activity be cancelled by Explore Highland, an extension will be granted. 

How quickly can Gift Vouchers be sent out?

We normally suggest allowing 7-10 days from the time of ordering to receiving the gift vouchers in the post as we are frequently away guiding/coaching. We post all gift vouchers out first class post or can be collected by prior arrangement. During certain times of the year for instance around Christmas time, we receive many enquiries so set up to process them by return.

If in doubt, please contact Donald to find out how quickly they can post out.

What methods of payment do we accept?

Explore Highland accept payment by credit card, paypal or BACS. Card payments can be made over the phone. An invoice can be emailed out with BACS & paypal payment details.

What do we need to know when ordering a Gift Voucher?

We would need to know the following information to post out a Gift Voucher:

  • Purchasers name, address and contact details
  • Recipients name, address and contact details
  • Gift Voucher value, course or activity being purchased
  • Reason Gift Voucher issued and date required
  • Payment method to be used

How do you purchase an Explore Highland Gift Voucher?

You can place an order by emailing donald or calling (+44) 01463 715929

Redeming a Gift Voucher

Once you know what activity you wish to attend, please contact Donald to book. 
 
Gift Vouchers cannot be exchanged for cash/credit. Gift Vouchers are valuable and should be treated like cash.  If lost, they cannot be replaced.